AI in Banking
Onboarding, personalisation and relationship banking.
Article · AI in Banking
Traditional onboarding has a finish line: the account is created, the documents are signed and the customer leaves the branch or closes the app. That definition is becoming obsolete.
Dato Arif Siddiqui · 19 Sept 2026
Article · AI in Banking
Parts 1 and 2 articles asked which onboarding capabilities can be verified across ten major U.S. banks and how those capabilities compare.
Dato Arif Siddiqui · 12 Sept 2026
Article · AI in Banking
Part 1 article established an important finding: digital account opening is mature across major U.S. banks, while the technology and workflow inside branches are much less transparent.
Dato Arif Siddiqui · 10 Sept 2026
Article · AI in Banking
Research scope: 10 major U.S. banks | Evidence through September 2026
Dato Arif Siddiqui · 8 Sept 2026
Article · AI in Banking
Banks have used customer segments for decades, but many of those segments are still built on labels like age, income, balance, and ZIP code.
Dato Arif Siddiqui · 17 Feb 2026
Article · AI in Banking
Why do some banks feel effortless, while others still frustrate customers?
Dato Arif Siddiqui · 30 Jan 2026
Article · AI in Banking
Banks across the United States and globally are under sustained pressure to reduce the time it takes to open a checking or savings account while maintaining strict compliance with Customer Identification Program (CIP),…
Dato Arif Siddiqui · 24 Jan 2026
Article · AI in Banking
Over the past few years, banks have quietly redesigned their onboarding processes using AI, automation, and risk intelligence.
Dato Arif Siddiqui · 28 Dec 2025
Article · AI in Banking
Digital and mobile account opening are among the most customer-felt uses of AI in U.S. banking. Unlike AML or credit risk models, onboarding is visible, immediate, and directly affects whether a customer completes the…
Dato Arif Siddiqui · 27 Dec 2025
Article · AI in Banking
Artificial Intelligence (AI) is a key part of banking strategies worldwide. The global AI banking market reached approximately $3.9 billion in 2020 and is expected to reach $64 billion by 2030, growing at over 30%…
Dato Arif Siddiqui · 11 Mar 2025
Article · AI in Banking
AI and ML are changing banking by using data to improve customer experiences. Banks can use transactional, behavioral, and external data to create products and services that meet customer needs and drive engagement,…
Dato Arif Siddiqui · 17 Jan 2025
Article · AI in Banking
This article is based on Chapter 15 of my book, “Using AI in Banking.”Please click to get the book : (https://lnkd.in/gqz5SezS)
Dato Arif Siddiqui · 6 Nov 2024
Article · AI in Banking
Artificial intelligence (AI) lies at the core of the rapid changes in the banking industry. AI is not simply a trendy term—it is already enhancing how banks engage with customers, resulting in smoother, safer, and more…
Dato Arif Siddiqui · 15 Oct 2024
Article · AI in Banking
The banking industry has undergone a profound transformation with the advent of artificial intelligence (AI). Banks are increasingly leveraging AI to enhance customer experiences, streamline operations, and offer…
Dato Arif Siddiqui · 11 Aug 2024
Article · AI in Banking
In today's fast-paced world, consumers demand more personalized services across all industries, and banking is no exception.
Dato Arif Siddiqui · 10 Aug 2024
Article · AI in Banking
Digital transformation in the banking sector has brought about a significant shift in how customer segmentation is conducted.
Dato Arif Siddiqui · 29 Jul 2024
